Screenshots

Description

Bill payment, outage notifications, and usage history at your fingertips. Whether you’re a residential or a business customer, the Southwest Gas app enables you to effortlessly pay your bill, receive outage updates and review statements on the go. You will also be able to:

• Easily sign-in with your fingerprint or facial recognition
• Make payments via credit card or bank account
• Receive outage notification updates and track restoration progress
• Start, Stop or Move service (for existing customers)
• Manage Automatic Payment Plan (APP) and Equal Payment Plan (EPP)
• View detailed billing information and energy usage for multiple accounts

What’s New

Version 1.5

Improvements and minor bug fixes.

Ratings and Reviews

4.9 out of 5
17.4K Ratings

17.4K Ratings

KylaR. ,

Great service/ App

I love the SWG app it is easy to use and extremely convenient. Also their customer service is amazing they are friendly and patient. My issue was explained to me and handled very quickly and the gentleman I spoke to was super nice and also notified me of things to be expected during this covid-19 mess! Thank you SWG for taking care of your customers in this scary time.

unattended customer ,

Broken meter

Their meter was broken for 3 months and tells me that i had to pay an outrageous amount for usage that i didnt even use.
The rep said that they compared it to last years usage. But i barely moved in 7 months ago. And they are charging me for usage that i never used. I have a small 2+1 house with electric heaters in each room.
Totally ridiculous.
They should at least go off the current weekly usage and then multiply by 4 weeks to get their payment. At least that would be somewhat fair.
I disputed this, but did no good. Southwest gas co is a rip off. Reps are also inconsiderate. Only one person out the whole company tried to help me. But still, couldn't gain any triumph.

Mrsdmr ,

Customer service

I had a payment returned by my bank. As a result I had a deposit billed to my account. I couldn’t afford to pay it. I called southwest gas and talked with an agent. She was one of the nicest people. I’ve never been late on a bill or had one returned. She waved the deposit fee. I am endlessly grateful to this woman for showing compassion to me. Thank you THANK YOU THANK YOU.

App Privacy

The developer, Smart Energy Systems LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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