No, we do not anticipate any disruption of service during the COVID-19 health pandemic and are committed to providing safe and reliable service to our customers. We are following Federal and state guidelines regarding health and safety and have continuity plans in place should any developments impact our operations.
Absolutely, there is no change in our emergency response. Safety is our top priority. If you suspect a leak you should continue to call 911 and Southwest Gas immediately at 877-860-6020 (Option 9). Again, this will not change because of COVID-19.
Yes, there is no change to the services we offer. You can still start, stop or move services. If the request requires a technician to enter your 以太坊价格今日行情home, we have implemented enhanced service guidelines for our technicians for everyone’s protection.
One of the best ways is to maintain at least 6 feet distance between them, avoid hand shaking, wearing a mask, and having anyone who is feeling sick remain in another area other than the one our personnel needs to access.
Yes, our public offices and payment kiosks remain open. Per CDC recommendations, no more than ten people will be allowed in the office at the same time. All customers must maintain a 6 feet distance and wear a mask.
No, we expect meter read dates and billing cycles to remain the same during COVID-19.
No, as previously mentioned, safety is our top priority. Calling 811 at least two working days before starting any digging project will still get underground utility-owned lines marked for free.
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